Cookie Policy

Effective date: 17 August 2026
Last updated: 28 August 2026

1. About this policy

This Cookie Policy explains how Lydenburg Africa uses cookies and similar technologies when you visit or use https://lydenburg.africa/.

It should be read together with our Privacy Policy, which explains how we collect, use, disclose and protect personal information more generally.

The responsible party is:

Legal name: Dankhof Guest House (Pty) Ltd
Trading name: Lydenburg Africa
Registration number: 2016/113792/07
VAT number: 4730288679
Email: info@lydenburg.africa
Information Officer: Tiaan Viljoen
Information Officer email: info@lydenburg.africa
Information Officer contact address: 24 Johannes Coetzer Street, Lydenburg, 1120, Mpumalanga, South Africa
Telephone: 082 779 5626
Business support hours: Monday to Friday, 08:00–17:00 (South African time), excluding public holidays
Physical address: 24 Johannes Coetzer Street, Lydenburg, 1120, Mpumalanga, South Africa

2. What are cookies?

Cookies are small data files that a website places on your browser or device.

Cookies can help a website:

Remember that you are signed in.
Retain security and session information.
Remember your preferences.
Keep track of package or shopping-cart selections.
Understand how visitors use the website.
Measure interactions and improve performance.
Support embedded services such as maps.
Measure advertising or marketing activity where enabled.

Some cookies remain only for the duration of your browser session. Others remain on your device for a defined period or until you delete them.

3. Similar technologies

We may also use technologies that perform functions similar to cookies, including:

Browser local storage.
Session storage.
Pixels or tags.
Analytics identifiers.
Embedded scripts.
Device or browser identifiers.

References to “cookies” in this policy include these similar technologies where appropriate.

4. Types of cookies we use

4.1 Strictly necessary cookies

These cookies are required for the website to operate securely and correctly.

They may be used for:

Website security.
User authentication.
Account sessions.
Package selection.
Shopping-cart functions.
Payment and checkout processes.
Fraud prevention.
Cookie-consent preferences.
Load balancing and technical delivery.

Because these cookies are necessary to provide a service or website function you request, they cannot always be disabled through our consent tool.

You may block them through your browser, but parts of the website may stop working.

4.2 Functional cookies

Functional cookies remember choices that improve your experience.

They may be used for:

Search preferences.
Map and location settings.
Display preferences.
Saved or bookmarked listings.
Recently viewed information.
Language or interface choices.
Embedded website features.

If you reject these cookies, some optional functions may not work as intended.

4.3 Analytics cookies

Analytics cookies help us understand how the website is used.

They may collect information such as:

Pages visited.
Approximate visit duration.
Referring websites.
Browser and device type.
General geographic area.
Search activity.
Navigation paths.
Errors and performance information.
Interactions with listing features.

We may use this information to improve the directory, understand which local information is useful and measure website performance.

Where required, analytics cookies will be used only after you have given consent through our cookie-preference tool.

4.4 Listing-interaction measurement

We may measure interactions with business listings, including:

Telephone-link clicks.
WhatsApp clicks.
Direction requests.
Website visits.
Enquiry actions.
Listing claims.
Package-information views.

This helps us understand whether listings are useful and allows us to provide basic interaction reporting to managed-listing customers.

These measurements do not prove that a call was completed, that an enquiry resulted in a sale or that a customer visited the business.

Where these measurements require non-essential cookies or identifiers, they will be subject to your cookie preferences.

4.5 Marketing cookies

Marketing cookies may be used to:

Measure promotional campaigns.
Understand whether visitors arrived from an advertisement.
Limit repeated advertising.
Create or measure relevant audiences.
Measure interactions with social-media campaigns.

Lydenburg Africa will not use non-essential marketing cookies unless the required consent or other lawful basis has been established.

Rejecting marketing cookies will not prevent you from using the directory’s essential functions.

5. Current website services

The website may use cookies or similar technologies associated with the following services:

WordPress

WordPress operates the website and may use cookies for:

Authentication.
Administrative access.
Account sessions.
Security.
User preferences.
Technical website functions.

MyListing

The MyListing platform provides directory features and may use cookies or browser storage for:

Listing searches.
Filters.
Bookmarks.
User sessions.
Package selection.
Submission and account functions.
Map and location-related features.

WooCommerce

WooCommerce supports listing packages, transactions and related account functions.

It may use cookies for:

Cart contents.
Session identification.
Package selection.
Checkout progress.
Account and transaction functions.

Payment providers may set or receive their own cookies when you use their services.

Elementor

Elementor supports the design and functionality of the website and provides the current cookie-consent interface.

It may use cookies or browser storage for:

Consent preferences.
Website display features.
Technical functionality.

Google Analytics and Google Site Kit

Subject to your consent settings, Google services may help us understand website traffic and usage.

These services may process:

Device and browser information.
Page views.
Interactions.
Referring sources.
Approximate location.
Analytics identifiers.

Google may process information on infrastructure located outside South Africa. Further information is available in Google’s privacy documentation.

Mapbox

Mapbox provides map and location functions used by the directory.

Mapbox may receive technical information necessary to display maps, such as:

Internet Protocol address.
Browser and device information.
Map requests.
Approximate location or coordinates used in a search.

Mapbox’s independent privacy documentation applies to its processing.

Social-media and external links

The website may contain links to Facebook, Instagram, WhatsApp and other external services.

Simply displaying a link does not necessarily mean that the service places a cookie. However, when you follow the link or interact with embedded third-party content, that provider may collect information and apply its own cookie and privacy policies.

6. Cookie register

The exact cookies used by the website may change when plugins, integrations and website functions are updated.

A current cookie register should be maintained through our cookie-consent tool and should identify, where available:

Cookie name.
Provider.
Purpose.
Category.
Expiry or retention period.
Whether it is a first-party or third-party cookie.

Examples of cookies that may appear include WordPress session cookies, WooCommerce cart or session cookies, cookie-consent preference cookies and Google Analytics identifiers.

The presence and duration of any particular cookie must be confirmed through the live cookie register rather than assumed from these examples.

7. First-party and third-party cookies

First-party cookies

First-party cookies are placed by Lydenburg Africa or through the lydenburg.africa domain.

They generally support:

Website functionality.
Accounts.
Security.
Preferences.
Shopping-cart or package functions.
Consent records.

Third-party cookies

Third-party cookies are placed or controlled by another service provider.

Possible third-party providers include:

Google.
Mapbox.
Payment providers.
Security or hosting providers.
Embedded social-media services.

Third-party providers determine their own cookie practices and retention periods. We encourage you to read their privacy and cookie documentation.

8. How to manage your preferences

When you first visit the website, the cookie banner allows you to:

Accept all available cookie categories.
Reject non-essential cookies.
Customise your preferences.

Strictly necessary cookies may remain active because the website cannot operate properly without them.

You may change or withdraw your consent at any time by selecting the Cookie Settings link displayed in the website footer or cookie-consent interface.

Withdrawing consent does not invalidate processing that occurred before consent was withdrawn.

9. Browser controls

Most browsers allow you to view, block or delete cookies.

The relevant settings are usually found under:

Privacy.
Security.
Site settings.
Cookies and site data.

Blocking all cookies may prevent account, package, cart, map, bookmark and submission functions from working properly.

Deleting cookies may also remove saved preferences and require you to sign in again.

10. Retention

Cookies remain on your device for different periods depending on their purpose.

They may be:

Deleted when you close your browser.
Retained until a defined expiry date.
Replaced when you revisit the website.
Deleted when you change your consent.
Removed manually through your browser.

The applicable duration for each identified cookie should be shown in the website’s cookie register or preference panel.

We will periodically review cookie retention and avoid retaining cookie information for longer than reasonably necessary.

11. Personal information and cookies

Some cookie information may qualify as personal information when it identifies, relates to or can reasonably be linked to a person or device.

Where cookie information constitutes personal information, it will be handled in accordance with our Privacy Policy and applicable South African data-protection law.

Depending on the circumstances, you may have rights to:

Request access to your personal information.
Request correction or deletion.
Object to certain processing.
Withdraw consent.
Object to direct marketing.
Lodge a complaint with the Information Regulator.

12. International processing

Some third-party technology providers may process cookie or device information outside South Africa.

Where applicable, we will take reasonable steps to use providers and arrangements that provide appropriate protection for personal information transferred across borders.

13. Changes to this policy

We may update this Cookie Policy when:

Website functions change.
Plugins or integrations are added or removed.
New cookie categories are introduced.
Service providers change.
Legal or regulatory requirements change.

The latest version will be published on this page with its effective date.

Material changes may also be communicated through the cookie banner or website.

14. Contact us

For questions about cookies, consent or personal information, contact:

Lydenburg Africa
Email: info@lydenburg.africa
Information Officer: Tiaan Viljoen
Physical address: 24 Johannes Coetzer Street, Lydenburg, 1120, Mpumalanga, South Africa

You may also contact the Information Regulator of South Africa:

Website: https://inforegulator.org.za/
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200
Toll-free: 0800 017 160

For related information, please see our Privacy Policy, Terms and Conditions and Contact page.